Mercier Consultancy MD is currently seeking Finnish-speaking professionals to join our dynamic team in Sofia, Bulgaria. This exciting opportunity includes fully paid relocation, allowing you to embark on a new career journey while experiencing life in a vibrant European capital. The role involves providing excellent support and services to Finnish-speaking clients across various sectors.
Key Responsibilities:- Offer high-quality customer service and support to Finnish-speaking clients via phone, email, and chat.
- Assist with inquiries, resolve issues, and provide accurate information about products and services.
- Collaborate with internal teams to ensure client satisfaction and smooth service delivery.
- Document client interactions and maintain up-to-date records in the company's CRM system.
- Adapt to evolving client needs and contribute to continuous improvement of service processes.
RequirementsQualifications:- Fluency in Finnish (written and spoken) is essential.
- Previous experience in customer service or related fields is preferred but not mandatory.
- Good command of English is advantageous.
- Strong communication and problem-solving skills.
- Ability to work effectively both independently and within a team.
- Willingness to relocate to Sofia, Bulgaria, with all relocation costs fully covered.
- Motivated, flexible, and open to new cultural experiences.
Benefits- Competitive Monthly Salary
- Fully Paid Relocation Package
- 1500 Euro Singing Bonus
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- And Much More...