Join our team at
Mercier Consultancy MD for an exciting opportunity in Sofia, Bulgaria, as a Finnish Speaking Professional! This role offers a fully paid relocation package, allowing you to immerse yourself in a vibrant culture while advancing your career. We are looking for dynamic individuals who can effectively communicate with our Finnish-speaking clients and contribute to our mission of providing exceptional service.
Key Responsibilities - Provide excellent support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
- Assist with inquiries and resolve issues related to our products and services.
- Collaborate with team members to enhance customer satisfaction and optimize service delivery.
- Document and maintain accurate records of client interactions and resolutions.
- Participate in training and workshops to continually develop your product knowledge and customer service skills.
- Stay updated on industry trends and best practices to provide relevant information to clients.
Requirements - Fluency in Finnish (both written and spoken); knowledge of English is preferred.
- Strong communication and interpersonal skills.
- Experience in customer service or a related field is an advantage.
- Ability to work well in a team-oriented environment.
- Proficient in using computer systems and customer relationship management (CRM) software.
- Adaptability and a positive attitude towards challenges.
- Willingness to relocate to Sofia, Bulgaria, with all relocation costs covered.
Benefits- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Accommodation Bonus
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- And Much More...