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Latvia, Riika

B2B Customer Experience Team Manager | Fluent in Danish, Swedish, Norwegian, or Finnish

Finnish Speaking Translation Project Manager

Latvia, Riika

Finnish Speaking Translation Project Manager

Lataa 18.06.2024

Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brand.

JOIN US IN THE ROLE OF PROJECT MANAGER!

As Translation Project Manager you will be responsible for the day-to-day management of translation orders according to customer requirements and Acolad standards. You will be a part of our Production Team, working together on deliveries for a portfolio of customers.

Responsibilities

Coordinate the process of translation projects
Day-to-day management of translation quotes & orders according to customer requirements and group standards.
Manage client relationships at first level operational contacts
Represent the organization to the clients by providing great service and support
Monitoring of Service Delivery related KPIs, e.g. adherence to deadlines, vendor costs, in-house costs, productivity, volume per service and per language combination, number of complaints.

Requirements

University degree in the field of translation, language/communication studies or equivalent.
1-3 years of experience in translation project management or in a similar role.
Fluency in English and Finnish is mandatory.
Knowledge of commonly used CAT tools including SDL and Memsource (other CAT tool or platform would be a plus)
Outstanding communication skills - at ease talking to clients over the phone, via video-call meetings and in-person meetings.
Strong organisational skills in order to meet tight deadlines and to organise workload in complex project situations.

Benefits

Monthly salary from 1300 EUR - 1700 EUR gross accompanied by other incentives (health insurance, paid language courses, bonus)

Training and personal development opportunities within a global organization

Work in a stable company with over 30 years of experience and a steady position among the top 10 worldwide market leaders for language services

Enjoy international work environment with colleagues from different countries in our new A class office Place 11

For more information, please reach out at [email protected] / +371 20177009

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Lisää työpaikkoja Latvia

Latvia, Riika

B2B Customer Experience Team Manager | Fluent in Danish, Swedish, Norwegian, or Finnish

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