IT Service Desk Agent with Finnish

Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day.

At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference.

Learn more about Kemira at www.kemira.com/careers.

We are now looking for an IT Service Desk Agent with Finnish language to join IT Department. IT Department consist of processes from three fields including services, applications and projects. Teams within Gdańsk BSC are EMEA Region Service Desk, SAP Support as well as Sharepoint team. IT team in Gdansk is serving Kemira globally.

In this role, you will have the flexibility to organize your work between office and remote, in a hybrid work culture.

This role is based in Gdańsk, Poland and we offer a relocation package for this purpose.

What you will learn with us:

• Customer service skills
• How to provide support for end-users from different cultures
• Troubleshooting and incident investigation skills
• ITIL process in practice

What you'll bring to the team:

• Fluent written and spoken English and Finnish
• Knowledge of systems: Windows 10 and Windows 11
• At least 1 year experience in relevant area
• Good analytical skills
• Very good communication and interpersonal skills
• Customer orientation

What you can expect from us:

• Growth opportunities
• Attractive benefit package
• High company standards and culture
• Friendly, international atmosphere

Ready to create better every day? Join Kemira!

For more information, please contact Daria Majewska, Recruitment Specialist, by email [email protected]

Please apply with CV no later than 31st of August 2024 at kemira.com/careers.

Kemira is a global leader in sustainable chemical solutions for water-intensive industries. Our customers include industrial and municipal water treatment operators, and pulp & paper industry among others. We provide the best-suited products and services to improve our customers' product quality, process, and resource efficiency. Our focus is on water treatment, renewable solutions, and digital services. In 2023, Kemira had annual revenue of around EUR 3.4 billion and around 5,000 employees. Kemira shares are listed on the Nasdaq Helsinki Ltd. www.kemira.com