About the job Quality Analyst Finnish Speaker | Lisbon, Portugal
We are hiring a
Finnish-speaking Quality Analyst for an exciting opportunity in Lisbon!
RoleYou will ensure service quality and compliance while supporting process optimization in a fast-paced environment.
Responsibilities- Evaluate service interactions and process accuracy
- Deliver feedback and identify training needs
- Support continuous improvement projects
- Maintain and share quality reports
- Partner with internal teams for process excellence
Requirements- Native/fluent Finnish and good English communication
- Keen eye for detail and problem-solving ability
- Experience in QA, customer service, or BPO is a plus
- Good analytical and documentation skills
Conditions- On-site work (company transport or allowance)
- Base salary 1650 + 9.13 meal/day
- Health insurance from Day 1
- MondayFriday, 918
- Training provided