As a member of the Customer Service Ambassador team, you will be a part of a diverse and ambitious group of people responsible for navigating players throughout their adventure with us. You will begin your Ambassador journey in our Service team, where you will be responsible for onboarding, educating, and supporting our customers. This team is a springboard for growing into either our Engagement team, where you will be able to get creative and upsell our product, or our Expert team, where you will have the opportunity to dig deep, expand your knowledge and learn more about the complex sides of iGaming.
What you need
- Native Finnish Speaker
- Passionate about identifying customer needs and providing first contact resolution
- Experienced & comfortable interacting with customers, whether that be face-to-face, via calls or written communication
- Target driven and eager to consistently improve your personal performance
- Excellent at communicating, patient and able to explain complex topics in a concise way
- Ambitious, eager and ready to learn
The offer
- Monthly bonus incentives to reward high performance
- Regular target based competitions
- 3 weeks of full training with constant attention and support
- Career progression with managerial potential
- Private health insurance
- Wellness incentives, including gym passes
- Gourmet lunches and healthy snacks prepared by our in-house chefs
- Social events for building strong relationships with colleagues from all across the organisation
Sounds interesting? Send us your English CV today.
Our recruiters are eager to give you a call and provide more information.
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