Part-time Pre-Collection Agent (Finnish/Norwegian Speaker)

About the role

As a Pre-Collection Agent, you'll play a key role in ensuring smooth and timely payment processes for customers in Finland, Norway, and Sweden. Your main responsibility will be to connect with customers over the phone to provide friendly reminders about invoice due dates, while maintaining accurate records and positive relationships.

This part-time role is ideal for someone proactive, tech-savvy, and eager to contribute in a dynamic and supportive environment.

What you'll do:

• Contact customers in a professional and friendly manner about upcoming invoice due dates.
• Verify and update customer contact information to ensure accuracy.
• Record all interactions and updates in our system with precision.
• Follow up on payment arrangements and respond to customer inquiries promptly.
• Collaborate with internal teams to address and resolve invoicing issues effectively.

What you bring to the team:

• Fluent in Finnish or Norwegian, plus Swedish.
• Comfortable working with technology and learning new tools.
• Previous experience in first-line support, customer service, or a similar role is a strong advantage.
• A proactive, positive mindset with excellent communication skills.
• Strong organizational skills and the ability to manage your time effectively.
• Reside in the Stockholm area and can commute to our office in Odenplan (with flexibility for remote work).

Why you'll love working here

• Flexibility: Part-time hours (~80 per month), concentrated in the second half of each month-a great fit for those with other commitments.
• A collaborative team: Work with a supportive and inclusive group that values individuality and teamwork.
• Opportunities for growth: Build your skills and experience in a modern, fast-paced work environment.
• Tech-friendly workplace: Use state-of-the-art tools and systems to deliver exceptional service.
• Central location: Enjoy our vibrant Stockholm office close to Odenplan, with hybrid work options.

Who we are at Qliro

At Qliro, we're redefining how people experience payments. Our culture is rooted in curiosity, collaboration, and inclusivity, and we're committed to creating "wow" moments for our customers-and for our team members. Here, your authentic self is celebrated, and your unique talents are valued.

Ready to Join Us?

We're looking forward to welcoming proactive, reliable individuals who want to make an impact. Interviews are held on a rolling basis, so don't wait-apply today!

Qliro is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, gender identity or expression, national origin, religion or other beliefs, disability, sexual orientation or age.

Team Operations Locations Qliro - Stockholm Remote status Hybrid